Feel the Force - Become a Business Jedi

Just thought I'd share some top tips to try and help you to keep the Ops System completely up to date.  The Ops System should be completed after each Customer Visit. Each visit should be recorded so we all have accurate records for all jobs. Each and every visit.... not only when you complete the job. Here's the exciting news (for some).....Did you know that you can complete Treatment / Service Report by using your VOICE?? Sinply click on the box and hit the microphone button on your keyboard (on your phone) and start talking. It couldn't be easier and could revolutionize your admin.......  I tried it last week and it worked perfectly. Give it a try...... and let me know how you get on.

 If you are looking to develop and grow (as a person in business) then this could be a good read……   Most of you will know that I have a select number of people that provide me with guidance and inspiration. These are people that would easily be in the “Top 20” and some edging towards the “Top 1%”.  They are not my friends or my family… they are specific to helping me manage and grow the business and with life in general.   I don’t listen to a lot of the rubbish that I hear from many people in business or people who sit on side lines (they don’t even run a business) and tell you what you should and shouldn’t do.   I certainly don’t absorb myself in the sh** and negative stuff that gets put on Social media. Who do you take inspiration from and who do you listen to…? Apart from your partner. 😉 Running your own business is tough, and more than anything it can be mentally challenging. And it is made harder as a lot of people dwell on the negative things a...

 I have been asked on many occasions what is the difference between running your business as a Sole Trader versus a Limited Company...? In this article I set out some of the advantages and some disadvantages to give you a good idea, however I must caveat that I am not providing formal advice in this article and I am sure you can appreciate that the law does change over time and therefore you should seek proper legal advice before you decide which route you take. In our network today I would say that 75% are sole traders and 25% are limited company although there are more choosing Limited Company than previously. The Advantages Limited Liability separates your Personal Finances from your Business Finances.  This is one of the biggest reasons that people choose this route. As a sole trader the business is "you" and therefore should a customer have a claim against you (for loss, damages or similar) then a claim is against you personally and you would be required to settle the cl...

Further to my last post on getting your attitude right, here is part 2. So in the last post the suggestion was that negative things (and people) are not going to help you get to a positive Attitude (or a YES Attitude as the author calls it). And it is fair to say that negative thoughts and feelings are caused by real things that happen every day. The author says "shit happens, people happen and shit people happen". "Your reaction to the negative crap, or negative people who enter your life (or in your life), is the FATE of your ATTITUDE." This re-enforces the mantra of who you hang around matters. To break through the negative things the author provides a list of positive things that will help your attitude..... Anything funny - always aim to have fun Personal Meditation - your mind and body are interconnected Taking a walk - a great way to start the day or clear your mind (and get some sunlight) Positive self talk - praise yourself Helping others without expectatio...

  I am reading a little book called The Little Gold Book of Yes Attitude.... it is by Jeff Gitomer. Yes a boy from Croydon CAN actually read, albeit a little slow 😃. I am not a lover of reading but I do appreciate learning and sharing things that resonate with me and that I know could help others. Maybe even you...? I tend to listen to audio books instead. But right now I'm reading, appreciating and sharing!! In our business we talk about having the right ATTITUDE if you want to be more successful. I often talk about the "Top 20" as being the place you should be if you want to be successful. Without doubt your ATTITUDE can make or break YOUR success in business and life. This book is all about attitude and while we all have a good appreciation of what "attitude" means, but do you actually think, reflect and take action to improve your attitude? You have the choice to learn, change, adapt and improve. But, it is up to you. And if you find yourself saying "I...

 This video covers the very simple question of WHY...? Too many people are giving away information to customers without really qualifying the customer. Why spend time dealing with customers or giving them your information if they are not prepared to share things with you? We are trained from a young age to answer questions from customers, so this may feel uncomfortable. But WHY....? And if you want to watch a video that shows how the question WHY can really unearth the truth watch this.... https://www.youtube.com/watch?v=6y5Zcat0-_U&t=10s 

In this video we share 2 simple and easy ideas to help make you stand out from the majority..... Saving the names of your customers (past and present) will make you stand out from the majority.   If you can spare the 19 seconds it takes to save down the contact number and name of each customer will put you in the Top 20 of business owners.  How much more impact will you have with customers if you can answer the phone and know who is calling, and then make it personal.............?  "Hi there Mrs Taylor, its Sean speaking, how can I help you.....?" Imagine a customer from a previous year calling you and you answer with their name.....!!  It is so simple but MASSIVE. And then on the other hand do you store your own details as  CONTACT in you phone - full name, phone number and email.... AND WHAT YOU DO!! This then makes it easy to "share" you Contact Card with customers and they can then simply save your details in there phone at the press of a button. Anoth...