The Importance of Following Up...
I was chatting to Damien earlier this week who laughed to say he was in Birmingham last weekend and left his keys in his car. First a call to the local Lockforce technician who couldn’t help. Car locks are a special type of work and some of the team can open car doors. Then a few calls to some other locksmiths who quoted £200-£300 to gain entry!! Eventually he found someone who was offering a reasonable £75 but was on a job and couldn’t make it until 9pn {about a 2 hour wait). Damien didn’t want to wait so ended up ringing his brother to arrange the spare keys to be driven to Birmingham. However, just before 9pm the locksmith who was busy sent a follow up text to Damien to see if he had got the situation sorted. And guess what, Damien told him that he was still waiting to get a solution and a short time later the locksmith has retrieved the keys and Damien was sorted. This local locksmith was a very wise man to send a follow up text to see if ...