Feel the Force - Become a Business Jedi

 This video covers the very simple question of WHY...? Too many people are giving away information to customers without really qualifying the customer. Why spend time dealing with customers or giving them your information if they are not prepared to share things with you? We are trained from a young age to answer questions from customers, so this may feel uncomfortable. But WHY....? And if you want to watch a video that shows how the question WHY can really unearth the truth watch this.... https://www.youtube.com/watch?v=6y5Zcat0-_U&t=10s 

In this video we share 2 simple and easy ideas to help make you stand out from the majority..... Saving the names of your customers (past and present) will make you stand out from the majority.   If you can spare the 19 seconds it takes to save down the contact number and name of each customer will put you in the Top 20 of business owners.  How much more impact will you have with customers if you can answer the phone and know who is calling, and then make it personal.............?  "Hi there Mrs Taylor, its Sean speaking, how can I help you.....?" Imagine a customer from a previous year calling you and you answer with their name.....!!  It is so simple but MASSIVE. And then on the other hand do you store your own details as  CONTACT in you phone - full name, phone number and email.... AND WHAT YOU DO!! This then makes it easy to "share" you Contact Card with customers and they can then simply save your details in there phone at the press of a button. Anoth...