Ops System - A Dive into the Dashboard

There is no doubt that many people are not making the most of the information and functionality of the system. 

This session covers off 1 Key aspect of the Ops System - The Dashboard.

Do you understand what the Dashboard is telling you..? 



Comments

Post a Comment

Popular posts from this blog

Don't Put Up With Unwanted Sales Calls.... Taking Positive Action

Image
We all hate sales calls right...? We spend time and money to promote our business and get all excited about receiving a phone call from a potential customer and you hear the start of a standard sales pitch.......? Boring, frustrating and unwanted!! So take action... after all you are probably paying for the call to you and they are taking up your precious time. Firstly, ALWAYS answer you phone even if you think it is a sales call. YOU JUST DON'T KNOW and second guessing could cost you a lot of money as you will get some genuine calls from numbers outside of your dial code or from commercial businesses that have 0333 type numbers. Secondly if it is an unsolicited sales call don't be polite and let them do their pitch. Be professional and advise them that the call is unsolicited and you are not interested. Thirdly, Block numbers that you recognise to be sales calls. You can do this on most mobile phone. On our Tracking numbers we can block numbers if you let us know. ...
Read more

Sole Trader or Limited Company - what is the difference..?

 I have been asked on many occasions what is the difference between running your business as a Sole Trader versus a Limited Company...? In this article I set out some of the advantages and some disadvantages to give you a good idea, however I must caveat that I am not providing formal advice in this article and I am sure you can appreciate that the law does change over time and therefore you should seek proper legal advice before you decide which route you take. In our network today I would say that 75% are sole traders and 25% are limited company although there are more choosing Limited Company than previously. The Advantages Limited Liability separates your Personal Finances from your Business Finances.  This is one of the biggest reasons that people choose this route. As a sole trader the business is "you" and therefore should a customer have a claim against you (for loss, damages or similar) then a claim is against you personally and you would be required to settle the cl...
Read more

Brilliant Basics - Simple Things Done Well

Image
I was chatting to Tom (Taylor) in the car this afternoon and he told me about the latest Review of the Day from Tom Field (Pestforce). We get loads of fantastic reviews and only 1 can get nominated as ROTD. However, this review from Tom Field is BRILLIANT in that it simply encapsulates the key things that makes a great service business…………… and virtually none of the review talks about the actual technical stuff.  Speed of response (I say response. Ie. Response to talk (reply) to the customer not necessarily when the work is done.) Arrived promptly Engaging Took payment by card Received Treatment and Invoice Giving post service advice  It clearly demonstrates what was important to this customer and there are many others that highlight the same. And guess what, this attracts more customers who value the same……………… do you want to attract customers who value HOW you do things, and not just what you do…..?? I send this out to reinforce wh...
Read more